OBJECTIVE: Scale growth and improve focus without adding more cost.
The industry is moving to Virtualization of resources – technology and expertise. To manage virtual organizational resources, a different way of working is needed.
We typically need to:
- • Leverage channels, partners, service providers, super user customers
- • Build a reputation model into standard employee structures
- • Apply a coverage, capacity, capability model which optimizes all by considering each properly
- • Correlate relationship, transactional, subject-matter and administrative skills into value-adding, cost-effective workflows
- • Balance career paths with character profiles to reinforce accountability and flexibility
We can create a networked structured for managing work, its relationship to people, their skills and responsibilities, and the value they create. Workloads scale and redundant as well as waste-work is eliminated.